Here are answers to the questions travelers ask us most. Still stuck? Phone us at (800) 287-0781 — someone is on hand 24/7.
Making a Reservation
Start a search from the form on our homepage, or phone our travel specialists at (800) 287-0781. An agent can look up flights, compare fares from different airlines and finish the reservation with you on the call, usually within a few minutes.
No. Airlines-Deal is a travel agency with ARC accreditation, not a carrier. We hold authorization to sell and issue tickets for major airlines, and we help travelers compare and book flights across all of them so you can see the widest range of options.
Yes. Round-trip, one-way and multi-city journeys can all be booked with us. If your route has several stops, a call to our specialists is the easiest way to piece together the best mix of flights and fares.
Definitely. Tracking down good last-minute fares is one of our strengths. Give us a call and an agent will check live seat availability to get you booked and confirmed fast.
No sign-up is needed. Book online or over the phone, and we will email your itinerary and confirmation to the address you give us when you book.
Changing or Cancelling a Trip
Yes. While you are on the line, our specialists can change your travel date, time or route, even on the same day. Before anything is changed, we go over the airline's rules, any change fees and any difference in fare with you.
Whether you can cancel for a refund depends on the airline's fare rules and on when you booked. Many tickets can be cancelled for a full refund within 24 hours of purchase; after that window, eligibility differs from ticket to ticket. An agent will look at your booking and walk you through your choices.
Refunds usually take between 60 and 90 days, depending on the airline and how you paid. Refunds to credit cards can show up earlier. Call us at any time for an update on a refund that is still pending.
Contact us right away. We will look for the next available flights, standby possibilities and options from nearby airports to get you rebooked fast. The earlier you call, the more choices there usually are.
Yes. We can change one segment of a round trip, either the outbound or the return, and leave the other untouched, subject to airline policy and any fare difference that applies.
Fares, Fees & Payment
No. Every tax, government fee and service fee is shown to you before you complete your booking, because we believe in full transparency. What appears at checkout is exactly what you pay.
For standard domestic and international bookings made online, our service fees are up to $50 per passenger. Bookings made by phone, complex itineraries and changes after ticketing may involve different fees.
Yes. If a qualifying competitor site (for example Expedia, Orbitz, Priceline or Travelocity) shows the identical itinerary for less, we may match that price or beat it.
Every major credit and debit card is accepted, including Visa, Mastercard, American Express and Discover. The full amount is due when you book, and the cardholder has to be 18 or older.
Traveler Details
Small corrections, such as a typo or a missing middle name, are something we sort out with the airline for you. Some airlines do not allow major name changes, but our agents will explain which options are open to you.
Yes. We can add or update a frequent-flyer number, KTN/TSA PreCheck, Global Entry or NEXUS number on an existing reservation, so you collect miles and get faster security screening.
Yes. We take care of unaccompanied minor (UMNR) bookings, including the forms, the fees and each airline's age rules, so your child can travel safely and comfortably.
We look up the airline's rules for pets in the cabin and in the hold, book one of the limited pet spaces on your flight and list all the paperwork you need so you and your pet are ready to go.
Seating & Luggage
We work hard to get families seats next to each other. We view the live seat map and assign seats while you are on the call. Booking early gives you the widest choice.
Yes. We can check for upgrades and premium seating, such as exit rows, extra-legroom seats and moves from Economy to Business or First. Prices and availability depend on the airline and the route.
Yes. We can add checked bags, change how many bags you have or explain the carry-on rules for your itinerary. Buying bags in advance through us is frequently cheaper than paying at the airport.
For large or special items such as golf clubs, skis, surfboards and instruments, we coordinate with the airline for you. Each carrier sets its own fees, size limits and handling rules, and we explain all of it step by step.
Our Support
Yes. Our travel specialists, based in the US, answer the phone 24 hours a day, every day of the week, holidays included. From a late-night emergency to a Sunday-morning booking, we are here to help.
We apply industry-standard encryption and security measures to safeguard your personal and financial details. Once your transaction is complete, we never keep full credit card numbers.
We may record calls for training and quality-assurance purposes. If a call is being recorded, you will be told when it begins.
Yes. We add wheelchair and special assistance requests to your reservation so the airline is ready for you at every stage, from check-in to boarding to arrival.